Privacy Policy
1. Introduction
At Prophony, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Our practices comply with applicable Turkish data protection laws.
2. Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal identifiers, such as email address and account credentials
- Payment information when you purchase our services
- Usage data, including how you interact with our website and services
- Audio files and content you upload or create using our services
- Device and browser information
We collect only the minimum information necessary to provide you with our services and do not collect any special categories of personal data.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing your transactions and managing your account
- Responding to your inquiries and customer service requests
- Sending you technical notices, updates, and administrative messages
- Monitoring and analyzing usage patterns and trends
- Protecting our services and preventing fraud
4. How We Share Your Information
We may share your information in the following circumstances:
- With third-party service providers who help us deliver our services, such as cloud storage providers and payment processors
- With third-party APIs that help process your audio files to provide our services
- To comply with legal obligations, such as court orders and legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transaction, such as a merger or acquisition
We do not sell your personal information to third parties. When we share information with third-party service providers, we require them to use your information only for the purposes we specify and in accordance with our privacy policy.
5. Your Audio Content
When you upload audio files to our service or generate content using our AI tools:
- You retain all rights to your content
- We process this content solely to provide our services to you
- We do not use your audio content to train or improve our AI models
- All AI-generated content is owned by you after generation is complete
- We do not share your audio content with third parties except as necessary to provide our services
6. Data Retention
We store your personal information and content only for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy. Your account information is retained as long as you maintain an active account with us.
You can request deletion of your personal information at any time by contacting us. When you delete your account, we will delete or anonymize your personal information, unless we need to retain it for legal purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
Under Turkish data protection laws and depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to withdraw consent
To exercise these rights, please contact us at info@prophony.com.
9. Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Turkey. These countries may have data protection laws that are different from Turkish law. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site and services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@prophony.com.